Billing credits
How credit grants pay invoices, when they expire, and what they do not change.
Billing credits are euro balances Gigadrive grants to an organization. They settle issued invoices automatically, before your payment method is charged. There is no console control or API to add them yourself.
Where they appear
The Billing credits card sits on /{organization}/settings/billing. Any member can read it. It shows the available balance, each active grant, and a short history of grants that have been used up, expired, or withdrawn.
Each grant lists when it was granted, how much remains of the original amount, and whether it expires. A grant with no expiry stays until it is used.
How an invoice is paid
When an invoice is issued, eligible credits are applied first. The invoice list then shows how much was paid with credits.
- If credits cover the remaining balance, the invoice is marked paid and no charge is created.
- If they cover only part of it, the remainder is charged to your payment method, or shown on Pay now for a retry.
Credits that expire sooner are used first. A grant that does not expire is used after every expiring one.
When a grant is eligible
Expiry follows the usage period
Eligibility is decided against the invoice's usage period, not the day the invoice is issued. A grant that expires at the end of December still covers December usage when that month is invoiced on 2 January.
A grant has to exist before the invoice period ends, and it has to still be valid at that same moment. Credits granted in January do not pay December's invoice.
What credits do not change
Credits do not raise plan limits, included usage, resource quotas, or the spend budget. They only reduce what is collected on an issued invoice.
They are also not credit notes. A credit note is a separate document that fully negates an issued invoice. See Invoices.
