Invoices
When Gigadrive issues an invoice, how to read its line items, which VAT treatment applies, and who receives it.
Invoices are issued monthly in arrears, in euros, per organization. Find them at the bottom of /{organization}/settings/billing, each with a PDF you can download.
When one is issued
The billing cycle runs at 02:00 UTC on the 2nd of each month and invoices the previous calendar month.
The day of grace exists so the previous month's usage has closed for good before anything is rated against it.
An organization is invoiced if it had usage, or if it is on a paid plan. A Pro organization with no traffic still receives an invoice for its seat licenses.
A second kind of invoice appears out of cycle. Activating a paid plan mid-month raises a prorated charge covering the rest of that month, issued immediately. The following monthly invoice nets it back out with an offsetting line, "Prepaid at activation (INV-…)", so the same days are never charged twice.
Because collection is in arrears, a new paid organization legitimately has no invoice for weeks. The console says so rather than showing an empty table, naming the date the first invoice will arrive.
Status
| Status | Meaning |
|---|---|
draft | Being rated, so amounts can still move. |
finalized | Line items frozen, sequential number assigned, VAT applied, payment due. |
paid | Settled. |
uncollectible | Every collection attempt failed. See Payment methods. |
void | Withdrawn by a credit note before it was paid. |
Finalization assigns the number: INV-202608-00001, padded to five digits and restarting each month. Credit notes get CN-202608-00001.
Payment is due 14 days after finalization.
Eligible billing credits are applied before your payment method is charged. The invoice list shows how much was paid with credits. If they cover the remaining balance, the invoice is marked paid and no charge is created.
Reading the line items
Each line carries a description, a quantity, the included quantity your plan covers, a unit price, the amount, and the period it applies to. Usage lines also name the metric, so a line reconciles against the same row in your CSV usage export.
Flat lines have no metric:
- Base subscription fee, for plans that have one. It is not prorated across a plan change: the plan in force when the cycle rates the month sets it.
- Seat licenses, or Seat licenses (prorated, avg N.NN seats) when the number of purchased seats changed during the period. Seats are weighted by the time you held them, which is why the count can be fractional.
- Prepaid at activation (INV-…), the negative line that offsets the out-of-cycle invoice. It is clamped to the period's fixed charges, so the invoice can never go negative.
Amounts round to whole cents at rating time, which is why the budget spend figure and the PDF always agree.
Starter invoices show usage at zero
On a plan that does not bill overage, usage lines keep their real quantity and allowance so you can see where you stand, and their amount is 0. Paid opt-ins such as build cache overage are never suppressed. See Spend caps and budgets for what happens when a Starter allowance runs out.
VAT
The treatment is decided at finalization from the billing details on file, and the customer identity is snapshotted onto the invoice at the same moment. Editing your address later never rewrites an issued invoice.
| Treatment | Applies to |
|---|---|
domestic_vat | German customers, and anyone whose billing details are missing or incomplete. 19% |
reverse_charge | EU business customers with a VAT ID that validated against VIES. 0% |
outside_scope | Customers whose place of supply is outside the EU |
A missing country falls back to German VAT deliberately: charging it and correcting later is recoverable, and not charging it is not. Save a country and a validated VAT ID before your first cycle if reverse charge applies to you.
Who receives it
The invoice email goes to every organization owner's account address. Add up to five CC recipients under Billing details to copy an accounting inbox.
Each email carries a ZUGFeRD hybrid PDF: a readable invoice with the structured e-invoicing data embedded in the same file. The console serves the identical document from the Download control on the invoice list.
Corrections
An issued invoice is never edited. A correction is a separate credit note that fully negates the original and references it, matching what German invoicing law requires. If the original was already paid, the refund is a separate movement of money that accompanies the credit note.